Neem

User Manual

Your complete guide to using the Neem app.

Contents

1. Getting Started

Downloading the App

Neem is available on both iOS (iPhone) and Android devices. Download it from the App Store or Google Play Store.

Creating Your Account

You can sign up using one of the following methods:

  • Email & Password — Enter your email address and create a password.
  • Google Sign-In — Tap "Continue with Google" to use your Google account.
  • Apple Sign-In — Tap "Continue with Apple" to use your Apple ID (iOS only).

Onboarding

After signing up, you'll be guided through a short setup process:

  • Create your health profile — Enter your name, date of birth, and gender.
  • Family history — Record any relevant family medical history.
  • Allergies — Document known allergies.
  • Preferences — Set your preferred language, units of measurement, and whether you'd like cycle tracking enabled.

You can update any of this information later from your profile settings.

2. My Health

The My Health tab is your central hub for managing your health profile. It provides an overview of your conditions, medications, allergies, and appointments.

Conditions

View and manage all of your health conditions in one place.

  • Add a condition — Tap the "+" button and search for your condition. Fill in the relevant details such as diagnosis date and current status.
  • View details — Tap any condition to see a full summary, including AI-generated explanations of what the condition means and how it connects to your other health data.

Medications

Keep track of all your current and past medications, including supplements.

  • Add a medication — Tap "+" and search for the medication name. Enter details like dosage, frequency, and prescribing doctor.
  • View details — Tap any medication to see AI-powered explanations including what it does, potential side effects, and drug interactions with your other medications.
  • Log medication usage — Record when you take your medications to track adherence.
  • Blister pack review — Take a photo of your blister pack for visual verification of your medication setup.
  • Pharmacy lookup — Find pharmacies near you that carry your medications.

Allergies

Maintain a list of your allergies for quick reference. Tap "+" to add a new allergy, specifying the allergen, reaction type, and severity.

Appointments

Manage upcoming and past appointments with your healthcare providers.

  • Add an appointment — Tap "+" and enter the date, time, provider, and reason for the visit.
  • View details — Tap any appointment to see or edit its details.

3. Track

The Track tab is your daily health journal. It organizes your logged data into a timeline view divided by time of day (Morning, Afternoon, Evening).

Logging Vitals

Tap the "+" button to log any of the following vital signs:

  • Blood Pressure — Enter systolic and diastolic readings.
  • Heart Rate — Record your pulse in beats per minute.
  • Body Temperature — Log your temperature in Celsius.
  • Blood Glucose — Record your glucose level and whether it was taken fasting or after a meal.
  • Blood Oxygen (SpO2) — Enter your oxygen saturation percentage.
  • Weight — Track your weight over time.
  • Height — Record your height.

Lifestyle Tracking

In addition to vitals, you can log lifestyle and wellness data:

  • Water Intake — Track how many glasses of water you drink.
  • Mood — Record how you're feeling throughout the day.
  • Caffeine — Log your caffeine consumption by drink type, size, and number of cups.
  • Bowel Movement — Track bowel movements with type and notes.
  • Urination — Log urination frequency and characteristics.

Health Connect (Android)

On Android devices, Neem can connect to Health Connect to automatically sync data from your phone and smartwatch, including:

  • Steps
  • Sleep
  • Heart Rate
  • Activity / Exercise

Health Connect data appears on your timeline with a watch icon badge and is read-only (cannot be edited or deleted from within Neem).

Symptom Logging

Tap "Log Symptom" to browse and select from over 76 symptoms. For each symptom, you can add qualifiers like severity, duration, and additional context to provide a detailed record for yourself and your healthcare provider.

4. Neem AI

The center button on the navigation bar opens the Neem AI hub — your AI-powered health assistant.

Chat Assistant

Ask Neem AI questions about your health in plain language. The assistant uses your health profile to provide personalized, contextual guidance. Use the quick suggestion chips to get started:

  • Explain my lab results
  • Tell me about my medications
  • What does my condition mean?
  • Nutrition tips
  • Sleep advice

Knowledge Base

Access AI-generated explanations for your specific conditions and medications. Each entry includes detailed breakdowns covering what it is, how it works, things to watch for, and more.

Chat History

All your conversations with Neem AI are saved. Access your Archived Chats to review past conversations and refer back to previous advice.

Important: Neem AI provides general wellness information. It is not a substitute for professional medical advice. Always consult your healthcare provider before making medical decisions.

5. Insights

The Insights tab helps you understand your overall health through scores, assessments, and lab result tracking.

Health Score

Your health score is generated from your wellness assessment and tracked data. It gives you a quick snapshot of your overall well-being, along with AI-generated insights on what's going well and where you can improve.

Wellness Assessment

Complete periodic wellness assessments to update your health score. The assessment asks about your current symptoms, lifestyle habits, and how you're feeling. Results include a detailed breakdown with personalized recommendations.

Health Signals (Lab Results)

View all your lab results organized by category:

  • Lipid Panel (cholesterol, triglycerides)
  • Diabetes (A1C, fasting glucose)
  • Kidney Function
  • Liver Function
  • Complete Blood Count (CBC)
  • Thyroid
  • Reproductive Health
  • And more

Each lab value shows its status (Normal, Borderline, Abnormal, or Critical), trend over time (Improving, Stable, or Declining), and history graph. You can pin your most important signals for quick access and add new lab results manually.

Cycle Tracking

If enabled during onboarding, the Insights tab also includes menstrual cycle tracking with phase information, symptom logging, and predictions.

6. Records

The Records tab lets you store and organize all your medical documents in one place.

Uploading Documents

Tap the upload button to add a new record. You can either take a photo of a document or select a file from your device. Neem automatically processes the document using optical character recognition (OCR) to extract and organize the information.

Record Types

Your records are organized by type with color-coded badges:

  • Lab Results
  • Imaging (X-rays, MRIs, etc.)
  • Diagnosis Reports
  • Pathology
  • Genetic Testing
  • Allergy Testing
  • Emergency / Discharge
  • Immunization Records
  • Wellness Reports
  • Prescriptions

How It Works

When you upload a document, Neem's processing pipeline:

  • Scans and extracts the text from your document.
  • Automatically classifies the record type.
  • Extracts structured data (such as lab values from test results) and adds them to your Health Signals.

You can search and filter your records at any time from the Records tab.

7. Family & Sharing

Neem supports managing health profiles for your entire family.

Multiple Patient Profiles

You can create additional patient profiles for family members you care for (e.g., parents, children). Switch between profiles from the Patients screen — all health data, medications, and records are kept separate for each person.

Sharing Access

From the Family & Access Hub, you can:

  • Share your health profile — Invite a family member or caregiver to view your health data.
  • Manage recipients — Control who has access and what they can see.
  • Accept invitations — If someone shares their profile with you, accept the invitation to start helping manage their health.

8. Settings & Account

Profile

View and edit your personal information including demographics (name, date of birth, gender, blood type), lifestyle details (occupation, exercise habits, diet), and family history.

Change Password

Update your password from the Settings screen. You'll need to enter your current password and then your new password twice to confirm.

Health Integrations

Connect Neem with Health Connect (Android) or Apple Health (iOS) to automatically sync health data from your device and wearables.

Privacy Options

  • Clear local data — Remove cached data from your device without deleting your account.
  • Clear cycle data on logout — Automatically remove cycle tracking data from the device when you log out, for added privacy on shared devices.

Delete Account

If you wish to permanently delete your account and all associated data, go to Settings > Delete Account. This requires a two-step confirmation and cannot be undone. All your data will be permanently removed from our servers.

9. Troubleshooting

The app isn't syncing my Health Connect data

Make sure you've granted Neem all the required permissions in your device's Health Connect settings. Go to Settings > Health Integrations in Neem to reconnect.

I forgot my password

On the login screen, tap "Forgot Password?" and enter your email address. You'll receive a link to reset your password.

My uploaded document wasn't processed correctly

For best results, make sure the document photo is well-lit, in focus, and shows the full page. You can re-upload the document or manually add lab values from the Insights tab.

I need more help

Visit our Support page to submit a support request, or check the FAQ section there for more answers.

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